Social performance data

 

 

2019

2018

2017

2016

2015

2014

2013

2012

2011

2010

 

Gender diversity [A]

 

 

 

 

 

 

 

 

 

 

 

In supervisory/professional positions (% women)

30.8

29.9

29.1

28.0

28.0

29.0

28.8

28.1

27.3

26.3

 

In management positions (% women)

24.5

23.7

22.3

21.0

20.0

21.0

18.8

18.2

17.6

17.0

 

In senior leadership positions (% women)

26.4

24.0

22.2

20.0

19.0

18.2

17.2

16.2

16.6

15.3

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

 

% countries with staff access to staff forum, grievance procedure or other support system

100

100

100

100

100

100

100

100

99

100

Child labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

100

100

100

100

99

 

Contractors and suppliers

100

100

100

100

100

100

100

100

97

96

Forced labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

100

100

100

100

99

 

Contractors and suppliers

100

100

100

100

100

100

100

100

97

95

 

Integrity

 

 

 

 

 

 

 

 

 

 

 

Code of Conduct violations [B]

263

370

261

341

217

267

181

209

226

205

Contracting and procurement

 

 

 

 

 

 

 

 

 

 

 

Estimated expenditure on goods and services in lower-income countries ($ billion) [C] [D]

5.7

4.1

4.9

4.4

6

14

12

14

12

13

 

Social investment [E]

 

 

 

 

 

 

 

 

 

 

Estimated voluntary social investment (equity share) ($ million)

116

113

111

103

122

160

159

149

125

121

Estimated social investment spend (equity share) in lower-income countries ($ million) [F]

84

102

107

96

43

73

74

67

45

61

[A]

Diversity data obtained from our human resources system.

[B]

Code of Conduct violations represent the number of reported incidents in the Shell Global Helpline (excluding queries or customer service queries), that have been investigated and closed during the relevant period and where the allegation was found to be (at least partially) true.

[C]

Estimated expenditure in countries where gross domestic product amounts to less than $15,000 per year per person (source: UNDP Human Development Index 2017).

[D]

From 2013 onwards, this figure only includes the amount spent on goods and services by Shell Group companies.

[E]

Social investment spending varies from year to year depending on business climate, locations and types of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees or donations of equipment.

[F]

Estimated voluntary social investment spending in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2018).

Social investment and contracting and procurement data collected via our financial system since 2007.

Data obtained from an internal survey completed by the senior Shell representative in each country.

n/c = not calculated