Unit

2023

2022

2021

2020

2019

Fatalities [A]

 

 

 

 

 

 

Employees

number of fatalities

0

0

0

0

3

Contractors [H]

number of fatalities

5

2

8

0

4

Total number

number of fatalities

5

2

8

0

7

Fatal accident rate [B]

 

 

 

 

 

 

Employees

number per 100 million hours

0.0

0.0

0.0

0.0

1.6

Contractors

number per 100 million hours

1.9

0.7

2.9

0.0

1.2

Injuries [B]

 

 

 

 

 

 

Total recordable case frequency (TRCF) (employees and contractors)

number per million hours

1.1

1.0

0.9

0.7

0.9

Lost time injury frequency (LTIF) (employees and contractors)

number per million hours

0.5

0.4

0.3

0.2

0.3

Road transport safety performance [C]

 

 

 

 

 

 

Severe motor vehicle incident frequency rate [D]

number of severe motor vehicle incidents per 100 million kilometres driven

3.9

3.3

1.7

2.1

3.3

Number of road-transport-related fatalities (employees and contractors)

number

0

1

0

0

2

Operational process safety events [E]

 

 

 

 

 

 

Tier 1

number

19

15

38

34

41

Tier 2

number

44

51

65

70

90

Health

 

 

 

 

 

 

Total recordable occupational illness frequency (TROIF) (employees only) [F]

number per million hours

0.5

0.3

0.4

0.2

0.5

Security [G]

 

 

 

 

 

 

Using armed security

% of countries

20

16

14

14

20

Using armed company security

% of countries

1

1

3

1

1

Using armed contractor security

% of countries

7

9

8

8

11

[A]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2. We have updated some of our historical figures following a review of the data.
Includes fatal occupational injuries and illnesses except for those related to COVID-19. There were two COVID-19-related occupational illnesses in 2020 that resulted in death (0 employees, 2 contractors) and one COVID-19-related fatality in 2021 (0 employees, 1 contractor).

[B]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2. We have updated some of our historical figures following a review of the data.

[C]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2.

[D]

Severe motor vehicle incident is defined as a motor vehicle incident resulting in a fatality, serious injury or a rollover of a vehicle.

[E]

Process safety events are classified according to guidance from the International Association of Oil & Gas Producers and the American Petroleum Institute.
In 2023, there were two Tier 1 sabotage-related events (not included in the above data). The classification of sabotage-related process safety events is made on the best-endeavours basis.
Operational process safety events for 2019 to 2022 have been restated based on the new businesses in 2023.

[F]

There were 7 COVID-19 related employee occupational illnesses in 2023.

[G]

Data obtained from an internal survey completed by the senior Shell representative in each country.

[H]

Fatalities in 2023 include one contractor colleague who was injured in a 2023 incident and unfortunately succumbed to their injuries in February 2024.