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About our data

We began reporting voluntarily on our environmental, safety and social performance with the first Shell Report in 1997. We support transparency and share information and data in this report and on

There are inherent limitations to the accuracy of environmental, safety and social performance data. We recognise that our data will be affected by these limitations, so we continue to improve data integrity by strengthening our internal controls.

We provide all non-financial data in this report on a 100% basis for companies and joint ventures where we are the operator unless otherwise stated, in line with industry practice. We believe that this boundary best reflects regulatory requirements, as well as internal policies, for the management of potential health, safety, environmental and social impacts. We refer to the number of people employed or contracted on a full-time equivalent basis.

Operations acquired or divested during 2021 are included only for the period in which we operated these assets. Other data are collected from external sources, employee surveys and other internal sources as indicated. Some data in the social performance data table come from an internal survey completed by the senior Shell representative in each country. The accuracy of environmental and social data may be lower than that of data obtained through our financial systems.

We only include data in this report for 2021 that were confirmed by the end of March 2022. If incidents are reclassified or confirmed, or if significant data changes occur after preparation of this report, they will be updated in the following year’s publication.


We have clear standards and reporting requirements for our health, safety, security, environment and social performance (HSSE & SP) data.

Shell companies are required to consider and adopt these standards, which define management roles and responsibilities, the scope of data at facilities and how data are calculated and collected. These standards are part of our HSSE & SP Control Framework.

To ensure we provide accurate information, our assurance process for HSSE & SP data is also a key element of the HSSE & SP Control Framework. Some examples of the assurance mechanisms in this process are:

  • self-assessments at the facility level;
  • internal audits at all levels of Shell;
  • quarterly reviews and assessments of the data at all levels;
  • an annual series of meetings between leaders at Group level and senior business managers to discuss outcomes and reporting parameters; and
  • formal sign-off by Shell’s senior country leaders.

The Carbon Reporting Committee (CRC), which was formed in 2021, is tasked with ensuring that greenhouse gas (GHG) emissions measures, both absolute emissions and carbon intensity, and associated metrics, comply with all regulatory and legal requirements.

The Report Review Panel of independent experts helps ensure our reporting is balanced, relevant and responsive to stakeholders’ interests.

LRQA Limited has provided limited assurance of our net carbon intensity (measured and reported using the Net Carbon Footprint methodology), Scope 1 and Scope 2 greenhouse gas (GHG) emissions data under operational control for 2021 and Scope 3 greenhouse gas emissions from energy products included in our net carbon intensity. Limited assurance means nothing has come to the auditor’s attention that would indicate that the greenhouse gas data and information as presented in the Greenhouse Gas Assertion were not materially correct. The most recent assurance statements are available at

Conversions into US and Canadian dollars are based on the average exchange rates for 2021.

greenhouse gas
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health, safety, security, environment and social performance
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