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Shell

Our business activities

24. TECHNICAL AND BUSINESS SERVICES 25. 26. Researching and developing new technology solutions Managing the delivery of major projects Providing technical and supporting services SALES AND MARKETING 19. 20. 21. 22. 23. Supplying domestic electricity Progressing electric vehicle and hydrogen refuelling infrastructure Supplying products to businesses, including gas for cooking, heating and electrical power Providing mobility solutions for customers, including fuels and lubri-cants Supplying aviation fuel TRANSPORT AND TRADING 13. 14. 15. 16. 17. 18. Shipping gas to where it is needed Shipping oil to where it is needed Supply and distribution of LNG for transport applications Trading oil and gas Regasifying LNG Trading power 1. 2. 3. 4. 5. Exploring for oil and gas onshore and offshore Developing onshore and offshore fields Producing conventional, deep-water and shale oil and gas Capturing carbon dioxide and storing it safely underground Extracting bitumen DEVELOPMENT AND EXTRACTION EXPLORATION 6. 7. 8. 9. 10. 11. 12. Upgrading bitumen Refining oil into fuels and lubricants Producing gas-to-liquids (GTL) products Producing petrochemicals Generating renewable power Producing liquefied natural gas (LNG) Producing biofuels MANUFACTURING AND ENERGY PRODUCTION 1 2 3 4 5 7 6 24 12 13 8 14 9 10 15 16 17 25 26 18 19 11 20 21 22 23 1 2 3 4 5 7 6 24 12 13 8 14 9 10 15 16 17 25 26 18 19 11 20 21 22 23 1. 6. 7. 2. 3. 4. 5. TRANSPORT AND TRADING 13. 14. 8. 9. 10. 11. 12. SALES AND MARKETING 19. 20. 15. 16. 17. 18. 24. TECHNICAL AND BUSINESS SERVICES 25. 21. 22. 23. 26. Exploring for oil and gas onshore and offshore Upgrading bitumen Refining oil into fuels and lubricants Shipping gas to where it is needed Supplying domestic electricity Researching and developing new technology solutions Managing the delivery of major projects Providing technical and supporting services Progressing electric vehicle and hydrogen refuelling infrastructure Supplying products to businesses, including gas for cooking, heating and electrical power Providing mobility solutions for customers, including fuels and lubricants Supplying aviation fuel Shipping oil to where it is needed Supply and distribution of LNG for transport applications Producing gas-to-liquids (GTL) products Producing petrochemicals Generating renewable power Producing liquefied natural gas (LNG) Producing biofuels Trading oil and gas Regasifying LNG Trading power Developing onshore and offshore fields Producing conventional, deep-water and shale oil and gas Capturing carbon dioxide and storing it safely underground Extracting bitumen DEVELOPMENT AND EXTRACTION EXPLORATION MANUFACTURING AND ENERGY PRODUCTION

Shell is a global group of energy and petrochemical companies with operations in many countries and locations and across the whole energy supply chain. We work collaboratively with customers, governments, business partners, investors and other stakeholders. Our purpose is to power progress together by providing more and cleaner energy solutions. Our strategy is to strengthen our position as a leading energy company by providing oil, gas and low-carbon energy products and services as the energy system transforms. In April 2020, we announced our target to be a net-zero emissions energy business by 2050, in step with society. 

Business activities are supported by centralised services, such as finance, legal and human resources. For more details, see the chapter Supporting Services. This report follows Shell’s organisation in 2020 of Upstream, Integrated Gas and New Energies [A], Downstream, and Projects & Technology. For more information on our updated strategy and business structure, please see Powering Progress.

[A] New Energies was rebranded to Renewables and Energy Solutions in 2021.