Data and digitalisation

Shell is increasingly required to report more real-time tax information, while also responding to multiple tax law changes. The data and information we are required to report by law often differ from one jurisdiction to another. That can be a challenge for an organisation as large as Shell, which has a taxable presence in 97 countries and locations with varying tax regulations and reporting requirements.

We use data systems and tools to help us record, access and report accurate information quickly and efficiently. These systems and tools range from small off-the-shelf applications to larger digitalisation projects. They help us meet new compliance requirements efficiently, address the needs of our businesses and keep a broad community of shareholders and other stakeholders informed.

For instance, we have developed software for our reporting of indirect taxes. The software standardises, reconciles and classifies indirect tax data, such as VAT, with the appropriate tax treatment, helping in the preparation of tax returns. We are using the software in Europe and are aiming to introduce it in some other countries as well. We also started using algorithms and artificial intelligence (AI) to detect anomalies in financial reporting data. 

New digital skills and approaches will be required as taxation evolves. We need to apply a learner mindset to new tax technologies and keep a close eye on the increasingly complex legal and regulatory framework to implement our tax strategy and remain compliant. Data integrity and assurance help to build trust with tax authorities and are vital for transparency.