We sell fuels and specialty products and services to a broad range of commercial customers.
Shell Aviation provides fuel every day for around 7,000 aircraft at over 800 airports in more than 30 countries. On average, it refuels a plane every 12 seconds. Customers range from private pilots to the largest global airlines. Shell Aviation was named Best Aviation Fuel Provider in the Emerging Markets Aviation Awards in 2010 and 2011. More than 400 customers voted for Shell Aviation on both occasions, recognising the business’s safe and reliable supply of products and services to customers in emerging markets.
Shell marine activities provides lubricants, fuels and related technical services to the shipping and boating industries. We supply over 100 grades of lubricants and 20 different types of fuel for marine vessels powered by diesel, steam-turbine and gas-turbine engines. We serve more than 15,000 customer vessels worldwide, ranging from large ocean-going tankers, containerships and dry bulk carriers to offshore drilling rigs and small fishing boats.
Shell Commercial Fuels provides transport, industrial and heating fuels and related services to more than 15,000 customers in more than 20 countries. Our Commercial Road Transport business supplies road haulage and bus companies worldwide through a global network of sites and offers payment services through Shell’s card system.
Shell also provides specialities products and services related to the bitumen residue from crude-oil refining and sulphur derived from the processing of natural gas and crude oil. Every day, on average we supply to some 1,600 customers worldwide around 11,000 tonnes of bitumen – enough to repave 350 km of road. We are one of the largest premium grade bitumen supplier in China and the only international bitumen supplier for China’s high-speed railway sector. We have developed innovative bitumen products that can be mixed and laid at temperatures lower than conventional asphalt to reduce energy use and carbon dioxide emissions.
Shell has also developed innovative sulphur-based products such as Shell Thiopave, a paving material that can prolong road life; Shell Thiocrete, a very durable, fast setting concrete; and Shell Thiogro, a new family of fertilisers for sulphur-responsive soils.
Shell Gas (LPG) provides liquefied petroleum gas and related services to retail, commercial and industrial customers for cooking, heating, lighting and transport.