Shell Sustainability Report 2013

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Social data

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SOCIAL DATA

 

 

 

 

 

 

 

 

 

 

 

 

2013

2012

2011

2010

2009

2008

2007

2006

2005

2004

[A]

Diversity data obtained from our human resources system.

[B]

Diversity data obtained from our human resources system. From 2014, we will no longer apply this metric, as it does not reflect expatriation of local nationals for talent development purposes.

[C]

Code of Conduct violations reported to our global telephone helpline and dedicated website, and through internal channels.

[D]

Estimated expenditure in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2013).

[E]

The 2013 figure is the spend on goods and services by Shell Group Companies. This does not include spend on goods and services in non-operated joint ventures.

[F]

Social investment spending varies from year to year depending on business climate, locations and type of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees and donations of equipment.

[G]

Estimated voluntary social investment spending in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2013).

 

Social investment as well as contracting and procurement data collected via our financial system since 2007.

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Data obtained from an internal survey completed by the senior Shell representative in each country.

 

n/c = not calculated.

 

Fatalities

 

 

 

 

 

 

 

 

 

 

 

Total number

5

8

6

12

20

26

21

37

34

31

 

Employees

0

3

1

0

1

2

1

2

3

2

 

Contractors

5

5

5

12

19

24

20

35

31

29

 

Fatal accident rate (FAR)

0.79

1.32

0.96

1.56

2.3

3.4

3.1

5.6

5.0

4.6

 

Fatalities per 100 million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Injuries

 

 

 

 

 

 

 

 

 

 

 

Total recordable case frequency (TRCF)

1.15

1.26

1.24

1.23

1.4

1.8

1.9

2.1

2.5

2.6

 

Injuries per million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Lost time injury frequency (LTIF)

0.36

0.34

0.36

0.35

0.4

0.6

0.7

0.8

1.0

1.1

 

Lost time injuries per million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Illnesses

 

 

 

 

 

 

 

 

 

 

 

Total recordable occupational illness frequency (TROIF)

0.77

0.51

0.66

0.76

0.6

1.2

1.5

1.8

2.0

2.1

 

Illnesses per million working hours (employees only)

 

 

 

 

 

 

 

 

 

 

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Security

 

 

 

 

 

 

 

 

 

 

 

Using armed security (% of countries)

19

17

14

9

17

17

16

15

19

18

 

Using armed company security (% of countries)

3

0

1

1

1

1

2

2

2

2

 

Using armed contractor security (% of countries)

8

10

9

6

10

9

12

9

11

11

 

Gender diversity [A]

 

 

 

 

 

 

 

 

 

 

 

In supervisory/professional positions (% women)

28.8

28.1

27.3

26.3

26.4

24.7

24.6

23.2

21.8

20.7

 

In management positions (% women)

18.8

18.2

17.6

17.0

16.1

15.3

17.7

16.2

12.9

12.2

 

In senior leadership positions (% women)

17.2

16.2

16.6

15.3

14.0

13.6

12.9

11.6

9.9

9.6

 

Regional diversity [B]

 

 

 

 

 

 

 

 

 

 

 

% countries with majority of local nationals in senior leadership positions

32

42

34

36

37

32

33

25

36

n/c

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

 

% countries with staff access to staff forum, grievance procedure or other support system

100

100

99

100

99

100

100

99

100

100

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Child labour (% countries with specific procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

99

98

100

99

95

88

83

 

Contractors

100

100

97

96

97

99

98

89

69

61

 

Suppliers

 

 

 

 

 

 

96

82

62

63

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Forced labour (% countries with specific procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

99

98

n/c

n/c

n/c

n/c

n/c

 

Contractors and suppliers

100

100

97

95

89

n/c

n/c

n/c

n/c

n/c

 

Integrity

 

 

 

 

 

 

 

 

 

 

 

Code of Conduct violations [C]

181

209

226

205

165

204

361

n/c

n/c

n/c

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Contracts cancelled due to incompatibility with Business Principles

22

14

11

40

24

49

35

41

63

64

Marks data obtained from an internal survey completed by the senior Shell representative in each country (letter "S")

Joint ventures divested due to incompatibility with Business Principles

0

0

0

0

0

0

0

0

0

0

Contracting and procurement

 

 

 

 

 

 

 

 

 

 

 

Estimated expenditure on goods and services from locally owned companies in lower-income countries ($ billion) [D], [E]

12

14

12

13

12

12

13

10

9

6

 

Social investment [F]

 

 

 

 

 

 

 

 

 

 

Estimated voluntary social investment (equity share) ($ million)

159

149

125

121

132

148

170

140

127

106

Estimated social investment spend (equity share) in lower-income countries ($ million) [G]

74

67

45

61

54

61

65

n/c

n/c

n/c
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