Integrating sustainability

Our approach to sustainability works across our activities on three levels:

Running a safe, efficient, responsible and profitable business

This is the foundation of our approach. It enables us to deliver sources of energy to our customers and to earn the trust of people who are affected by our business. We have standards, processes and tools to manage safety, reduce our environmental impact and involve communities. Respecting and safeguarding people – including our employees, contractors and neighbours – is fundamental to how we conduct business.

Sharing wider benefits where we operate

We aim to bring benefits to communities and local economies by creating jobs, procuring local services and goods, supporting business development, and paying taxes and royalties. Our social investment programmes focus on road safety, access to energy and skills development in the communities where we operate. (See “Investing in communities”). We engage with communities and work to address any concerns they may have about our operations so that we can reduce any negative impacts.

Helping to shape a more sustainable energy future

At Shell, we aim to be essential participants in the energy transition. This includes promoting thought leadership and collaborations in areas such as our work on cities and resilience. We also advocate on carbon pricing and invest in lower-carbon portfolio choices that include carbon capture and storage, advanced biofuels and alternative technologies, such as hydrogen-based fuels. We also contribute to public debates and discussions on climate and energy policy, including advocating for higher standards across areas such as safety and environmental management.