Social and safety data

-1 Social and safety data Shell Sustainability Report 2017
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Social and safety data

 

 

2017

2016

2015

2014

2013

2012

2011

2010

2009

2008

[A]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to the Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2.

[B]

Process safety events are classified based on guidance from the IOGP and API. In 2017, there were 9 Tier 1 and 0 Tier 2 sabotage-related events.

[C]

Diversity data obtained from our human resources system.

[D]

Code of Conduct violations represent the number of reported incidents in the Shell Global Helpline (excluding queries or customer service queries), which have been investigated and closed during the relevant period and where the allegation was found to be (at least partially) true.

[E]

Estimated expenditure in countries where gross domestic product amounts to less than $15,000 per year per person (source: UNDP Human Development Index 2015). In 2015, the UNDP index update no longer includes some of the countries in which Shell invests, which impacts on our reported spend amount.

[F]

From 2013 onwards, this figure only includes the amount spent on goods and services by Shell group companies.

[G]

Social investment spending varies from year to year depending on business climate, locations and type of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees and donations of equipment.

[H]

Estimated voluntary social investment spending in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2016).

Social investment and contracting and procurement data collected via our financial system since 2007.

Data obtained from an internal survey completed by the senior Shell representative in each country.

n/c = not calculated.

 

Fatalities [A]

 

 

 

 

 

 

 

 

 

 

 

Total number

2

3

7

5

5

8

6

12

20

26

 

Employees

0

0

1

3

0

3

1

0

1

2

 

Contractors

2

3

6

2

5

5

5

12

19

24

 

Fatal accident rate (FAR)

0.4

0.53

1.11

0.74

0.79

1.32

0.96

1.56

2.3

3.4

 

Fatalities per 100 million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Injuries and process safety incidents [A]

 

 

 

 

 

 

 

 

 

 

 

Total recordable case frequency (TRCF)

0.8

1.0

0.9

1.0

1.2

1.3

1.2

1.2

1.4

1.8

 

Injuries per million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Lost time injury frequency (LTIF)

0.2

0.25

0.26

0.28

0.36

0.34

0.36

0.35

0.4

0.6

 

Lost time injuries per million working hours (employees and contractors)

 

 

 

 

 

 

 

 

 

 

 

Operational process safety events

 

 

 

 

 

 

 

 

 

 

 

Tier 1 [B]

49

39

51

57

65

91

n/c

n/c

n/c

n/c

 

Tier 2 [B]

117

107

169

194

246

308

n/c

n/c

n/c

n/c

 

Illnesses

 

 

 

 

 

 

 

 

 

 

 

Total recordable occupational illness frequency (TROIF)

0.30

0.40

0.60

0.96

0.77

0.51

0.66

0.76

0.6

1.2

 

Illnesses per million working hours (employees only)

 

 

 

 

 

 

 

 

 

 

Security

 

 

 

 

 

 

 

 

 

 

 

Using armed security (% of countries)

14

17

19

24

19

17

14

9

17

17

 

Using armed company security (% of countries)

1

1

1

1

3

0

1

1

1

1

 

Using armed contractor security (% of countries)

3

7

8

10

8

10

9

6

10

9

 

Gender diversity [C]

 

 

 

 

 

 

 

 

 

 

 

In supervisory/professional positions (% women)

29.1

28.0

28.0

29.0

28.8

28.1

27.3

26.3

26.4

24.7

 

In management positions (% women)

22.3

21.0

20.0

21.0

18.8

18.2

17.6

17.0

16.1

15.3

 

In senior leadership positions (% women)

22.2

20.0

19.0

18.2

17.2

16.2

16.6

15.3

14.0

13.6

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

 

% countries with staff access to staff forum, grievance procedure or other support system

100

100

100

100

100

100

99

100

99

100

Child labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

100

100

99

98

100

 

Contractors

100

100

100

100

100

100

97

96

97

99

 

Suppliers

Forced labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

100

100

99

98

n/c

 

Contractors and suppliers

100

100

100

100

100

100

97

95

89

n/c

 

Integrity

 

 

 

 

 

 

 

 

 

 

 

Code of Conduct violations [D]

261

341

217

267

181

209

226

205

165

204

Contracting and procurement

 

 

 

 

 

 

 

 

 

 

 

Estimated expenditure on goods and services in lower-income countries ($ billion) [E] [F]

4.9

4.4

6

14

12

14

12

13

12

12

 

Social investment [G]

 

 

 

 

 

 

 

 

 

 

Estimated voluntary social investment (equity share) ($ million)

111

103

122

160

159

149

125

121

132

148

Estimated social investment spend (equity share) in lower-income countries ($ million) [H]

107

96

43

73

74

67

45

61

54

61