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In focus Co-operative compliance programmes

Business transactions can be complex and how tax laws apply to them can sometimes be unclear. Through co-operative compliance programmes, businesses and tax authorities are able engage in open and constructive dialogue to discuss matters, such as tax strategy, risks and control frameworks. For this to be effective, companies need efficient tax processes and controls.

Co-operative compliance requires companies to be transparent and voluntarily and pro-actively share matters that may have tax implications with the authorities. For this to be effective, companies need efficient tax processes and controls. Ultimately, co-operative compliance programmes seek to ensure that the right amounts of tax are paid at the right time. 

Clarity about business transactions and potential tax implication significantly reduces tax risks and allows for a more efficient allocation of compliance costs. It can also reduce the administrative burden for tax authorities and businesses. Shell favours co-operative compliance programmes as a means to engage with tax authorities.

Co-operative compliance can cover all types of taxes, including corporate income tax, indirect taxes and employment taxes

We contributed to the development and implementation of the Netherlands’ co-operative compliance programme, which was introduced in 2005. In 2021, we also supported the development of the new VNO-NCW Tax Governance Code in the Netherlands, which was introduced in May 2022 and which sets out the rules and principles that taxpayers should follow if they want to be transparent and compliant. See transparency initiatives.

Shell has co-operative compliance arrangements in place with the tax authorities in the UK, the Netherlands, Singapore, Italy and Austria. We continue to explore possibilities for establishing more co-operative compliance relationships in other countries. In 2021, we were invited by Brazil’s tax authorities to help them design their co-operative compliance programme framework.

A business meeting with five people discussing a project in a meeting room. (photo)
Shell favours co-operative compliance programmes as a means to engage with tax authorities.
Co-operative compliance
This can vary between countries but at its essence means that taxpayers and tax authorities have open and proactive discussions on matters that may impact a taxpayer’s tax return and seek to resolve any areas of interpretation.
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Corporate income tax
This is a direct tax imposed on companies’ profits. It is sometimes levied at a national level but can also be levied on a state or local basis.
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Employment taxes
These are wage taxes and may include social security contributions.
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Indirect taxes
Taxes raised on goods and services rather than income and profits. Examples include VAT, GST, sales tax, customs duties, excise duties, stamp duty, services tax, registration duty and transaction tax.
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