Shell is a global group of energy and petrochemical companies with 87,000 employees in more than 70 countries.
We have expertise in the exploration, production, refining, marketing and trading of oil and natural gas, and the manufacturing and marketing of chemicals.
We use advanced technologies and take an innovative approach to help build a sustainable energy future. We also invest in power, including from renewable sources such as wind and solar, and new fuels for transport, such as advanced biofuels and hydrogen.
We serve more than 30 million customers at almost 46,000 retail service stations every day.
Our strategy is to accelerate the transition of our business to net-zero emissions, purposefully and profitably.
The integration of our businesses is one of our competitive advantages, allowing optimisations across our global portfolio.
Key statistics
Oil
1.9%
approximately of the world’s oil provided by Shell
Customers
30 million
customers served at our retail sites on average every day
Capital expenditure
$16.5 billion
in 2020
Natural gas
2.5%
approximately of the world’s natural gas provided by Shell
Production
3.4 million
barrels of crude oil equivalent a day in 2020
Research and development
$907 million
invested in research and development in 2020
Our business model explained
Exploration
1Exploring for oil and gas onshore and offshore
Development and Extraction
2Developing onshore and offshore fields
3Producing conventional, deep-water and shale oil and gas
4Capturing carbon dioxide and storing it safely underground
5Extracting bitumen
Manufacturing and Energy Production
6Upgrading bitumen
7Refining oil into fuels and lubricants
8Producing gas-to-liquids (GTL) products
9Producing petrochemicals
10Producing biofuels
11Generating renewable power
12Producing liquefied natural gas (LNG)
Transport and Trading
13Shipping gas to where it is needed
14Shipping oil to where it is needed
15Trading oil and gas
16Supply and distribution of LNG for transport applications
17Regasifying LNG
18Trading power
Sales and Marketing
19Supplying domestic electricity
20Supplying products to businesses, including gas for cooking, heating and electrical power
21Progressing electric vehicle and hydrogen refuelling infrastructure
22Providing mobility solutions for customers, including fuels and lubricants
23Supplying aviation fuel
Technical and Business Services
24Researching and developing new technology solutions
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