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Net Carbon Footprint (NFC)

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

NET CARBON FOOTPRINT [A]

 

 

 

 

 

 

 

 

 

 

Net Carbon Footprint

g CO2e/ MJ

75

78

79

79

79

 

 

 

 

Estimated total energy delivered by Shell [B]

trillion (10^12) MJ

18.40

21.05

22.00

21.44

20.93

 

 

 

 

Share of energy delivered per energy product type [C]

 

 

 

 

 

 

 

 

 

 

Oil products and GTL

%

47

56

55

54

54

 

 

 

 

Gas

%

21

17

21

23

24

 

 

 

LNG

%

19

18

16

15

14

 

 

 

 

Biofuels

%

1

1

1

1

1

 

 

 

 

Power

%

12

9

7

7

7

 

 

 

 

Total estimated greenhouse gas emissions covered by the Net Carbon Footprint calculation [D]

million tonnes CO2e

1,384

1,646

1,731

1,688

1,645

 

 

 

 

Carbon intensity of energy products type

 

 

 

 

 

 

 

 

 

 

Oil products and GTL

g CO2e/MJ

89

89

88

89

89

 

 

 

 

Gas

g CO2e/MJ

67

66

67

67

67

 

 

 

 

LNG

g CO2e/MJ

70

71

71

71

71

 

 

 

 

Biofuels

g CO2e/MJ

38

39

37

39

40

 

 

 

 

Power

g CO2e/MJ

48

57

62

60

59

 

 

 

 

[A]

Retail sales volumes from markets where Shell operates under trademark licensing agreements are excluded from the scope of the Net Carbon Footprint.

[B]

Total volume of energy products sold by Shell, aggregated on an energy basis, with electricity represented as fossil equivalents. This value is derived from energy product sales figures disclosed by Shell in the Annual Report, Form 20-F and the Sustainability Report.

[C]

Percentage of delivered energy may not add up to 100% because of rounding.

[D]

Total CO2e emissions estimated using Shell's Net Carbon Footprint value and the estimate of total delivered energy. Note that this estimated value is calculated from the portfolio average intensity value, which is determined in Shell's Net Carbon Footprint calculation. It is only intended to give an indication of the scope of the emissions included within Shell's Net Carbon Footprint; it does not represent an inventory of emissions. Carbon offsets for 2019 and 2020 were included in the total estimated GHG emissions covered by the Net Carbon Footprint calculation.
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Scope 1 GHG emissions (operational control)

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Direct GHG emissions (Scope 1) [A] [B] [C] [D]

million tonnes CO2e

63

70

71

73

72

 

CCE-4

EM-EP-110a.1

305-1

Carbon dioxide (CO2)

million tonnes

61

67

69

70

68

 

CCE-4

EM-EP-110a.1

305-1

Methane (CH4)

thousand tonnes

67

91

92

123

138

 

CCE-4

EM-EP-110a.1

305-1

Nitrous oxide (N2O)

thousand tonnes

1

1

1

1

1

 

CCE-4

EM-EP-110a.1

305-1

Hydrofluorocarbons (HFCs)

tonnes

30

29

31

22

22

 

CCE-4

EM-EP-110a.1

305-1

Sulphur hexafluoride (SF6)

tonnes

0

0

0

0

2

 

CCE-4

EM-EP-110a.1

305-1

Perfluorocarbons (PFC)

tonnes

0

0

0

0

0

 

CCE-4

EM-EP-110a.1

305-1

Nitrogen trifluoride (NF3)

tonnes

0

0

0

0

0

 

CCE-4

EM-EP-110a.1

305-1

Scope 1 emissions by business

 

 

 

 

 

 

 

 

 

 

Upstream

million tonnes CO2e

12.8

12.9

14.8

19.6

19.0

 

CCE-4

EM-EP-110a.1

305-1

Integrated Gas

million tonnes CO2e

14.1

16.3

13.0

12.0

13.7

 

CCE-4

EM-EP-110a.1

305-1

Downstream

million tonnes CO2e

35.7

40.3

42.7

41.1

38.8

 

CCE-4

EM-EP-110a.1

305-1

Other

million tonnes CO2e

0.2

0.2

0.8

0.2

0.1

 

CCE-4

EM-EP-110a.1

305-1

Scope 1 emissions by country

 

 

 

 

 

 

 

 

 

 

USA

million tonnes CO2e

16

19

20

18

16

 

CCE-4

EM-EP-110a.1

305-1

Middle East

million tonnes CO2e

9

9

9

11

12

 

CCE-4

EM-EP-110a.1

305-1

Netherlands

million tonnes CO2e

7

7

7

7

7

 

CCE-4

EM-EP-110a.1

305-1

Singapore

million tonnes CO2e

6

6

7

7

5

 

CCE-4

EM-EP-110a.1

305-1

Canada

million tonnes CO2e

5

6

6

7

8

 

CCE-4

EM-EP-110a.1

305-1

Nigeria

million tonnes CO2e

5

4

4

5

4

 

CCE-4

EM-EP-110a.1

305-1

Australia

million tonnes CO2e

4

6

4

3

3

 

CCE-4

EM-EP-110a.1

305-1

Germany

million tonnes CO2e

3

3

4

4

4

 

CCE-4

EM-EP-110a.1

305-1

Malaysia

million tonnes CO2e

3

2

3

3

4

 

CCE-4

EM-EP-110a.1

305-1

United Kingdom

million tonnes CO2e

2

2

2

3

3

 

CCE-4

EM-EP-110a.1

305-1

International waters

million tonnes CO2e

1

2

2

1

1

 

CCE-4

EM-EP-110a.1

305-1

Rest of the world

million tonnes CO2e

3

3

5

5

6

 

CCE-4

EM-EP-110a.1

305-1

Scope 1 emissions by source

 

 

 

 

 

 

 

 

 

 

CO2 emissions

million tonnes

61

67

69

70

68

 

CCE-4

EM-EP-110a.2

305-1

Combustion

million tonnes

50

53

54

53

53

 

CCE-4

EM-EP-110a.2

305-1

Flaring

million tonnes

4

7

6

9

8

 

CCE-4

EM-EP-110a.2

305-1

Venting and process

million tonnes

6

8

9

8

7

 

CCE-4

EM-EP-110a.2

305-1

Fugitives

million tonnes

0

0

0

0

0

 

CCE-4

EM-EP-110a.2

305-1

CH4 emissions

thousand tonnes

67

91

92

123

138

 

CCE-4

EM-EP-110a.2

305-1

Combustion

thousand tonnes

11

13

13

12

10

 

CCE-4

EM-EP-110a.2

305-1

Flaring

thousand tonnes

15

19

18

27

23

 

CCE-4

EM-EP-110a.2

305-1

Venting and process

thousand tonnes

29

44

45

62

72

 

CCE-4

EM-EP-110a.2

305-1

Fugitives

thousand tonnes

12

15

16

23

32

 

CCE-4

EM-EP-110a.2

305-1

Other greenhouse gases

million tonnes CO2e

0.3

0.3

0.3

0.3

0.3

 

CCE-4

EM-EP-110a.2

305-1

Methane (CH4) emissions

 

 

 

 

 

 

 

 

 

 

Methane emissions in CO2 equivalent [E]

million tonnes CO2e

1.7

2.3

2.3

3.1

3.5

 

CCE-4

EM-EP-110a.1

305-1

Methane emissions intensity - assets with marketed gas

%

0.06

0.08

0.08

 

 

 

CCE-4

EM-EP-110a.1

305-1

Methane emissions intensity - assets without marketed gas

%

0.01

0.01

0.01

 

 

 

CCE-4

EM-EP-110a.1

305-1

Upstream flaring [F]

 

 

 

 

 

 

 

 

 

 

GHG emissions from flaring

million tonnes CO2e

3.8

5.9

5.2

8.2

7.6

 

CCE-4

EM-EP-110a.2

305-1

Total hydrocarbons flared

million tonnes

1.1

1.8

1.5

2.5

2.3

 

CCE-4

EM-EP-110a.2

305-1

Nigeria

million tonnes

0.6

0.7

0.6

0.8

0.5

 

CCE-4

EM-EP-110a.2

305-1

Rest of the world 

million tonnes

0.5

1.2

1.0

1.7

1.8

 

CCE-4

EM-EP-110a.2

305-1

GHG emissions from exported energy [G]

million tonnes CO2e

3

3

3

3

3

 

CCE-4

EM-EP-110a.2

305-1

[A]

Greenhouse gas emissions (GHG) comprise carbon dioxide, methane, nitrous oxide, hydrofluorocarbons, perfluorocarbons, sulphur hexafluoride and nitrogen trifluoride. The data are calculated using locally regulated methods where they exist. Where there is no locally regulated method, the data are calculated using the 2009 API Compendium, which is the recognised industry standard under the GHG Protocol Corporate Accounting and Reporting Standard. There are inherent limitations to the accuracy of such data. Oil and gas industry guidelines (IPIECA/API/IOGP) indicate that several sources of uncertainty can contribute to the overall uncertainty of a corporate emissions inventory. We have estimated the overall uncertainty for our direct GHG emissions to be around 2%.

[B]

GHG emissions are calculated using Global Warming Potential factors from the IPCC’s Fourth Assessment Report. For comparison, our Scope 1 emissions would have been 63 million tonnes in 2020 if we were to use Global Warming Potentials from the IPCC's Fifth Assessment Report.

[C]

We have updated some of our historical figures following a review of the data.

[D]

GHG emissions in this table do not include carbon offsets.

[E]

Methane emissions were converted to CO2 equivalents using global warming potentials (GWP) from the IPCC's Fourth Assessment Report. For comparison, our methane emissions would have been 1.9 million tonnes in CO2 equivalents in 2020 if we were to use global warming potentials from the IPCC's Fifth Assessment Report.

[F]

Includes Upstream and Integrated Gas businesses.

[G]

GHG emissions related to energy production (in the form of electricity, heat or steam) that was exported to another facility or public grid. This is a subset of our Scope 1 GHG emissions.
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Scope 2 GHG emissions (operational control)

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Scope 2 emissions - market-based method

million tonnes CO2e

9

10

11

12

11

 

CCE-4

–

305-2

Scope 2 emissions - location-based method

million tonnes CO2e

11

11

11

11

11

 

CCE-4

–

305-2

Scope 2 emissions by business (market-based method)

 

 

 

 

 

 

 

 

 

 

Upstream

million tonnes CO2e

0.6

1.1

1.4

1.4

1.4

 

CCE-4

–

305-2

Integrated Gas

million tonnes CO2e

1.5

1.6

2.4

2.4

2.0

 

CCE-4

–

305-2

Downstream

million tonnes CO2e

7.0

7.3

6.8

7.5

7.5

 

CCE-4

–

305-2

Other

million tonnes CO2e

0.1

0.2

0.2

0.2

0.2

 

CCE-4

–

305-2

Scope 2 emissions by country (market-based method)

 

 

 

 

 

 

 

 

 

 

USA

million tonnes CO2e

3.1

3.1

3.2

3.1

2.7

 

CCE-4

–

305-2

Netherlands

million tonnes CO2e

1.8

2.1

1.8

1.9

1.8

 

CCE-4

–

305-2

Canada

million tonnes CO2e

1.8

2.3

2.0

2.7

3.2

 

CCE-4

–

305-2

Australia

million tonnes CO2e

1.4

1.6

2.4

2.3

1.9

 

CCE-4

–

305-2

Singapore

million tonnes CO2e

0.5

0.5

0.5

0.6

0.6

 

CCE-4

–

305-2

Germany

million tonnes CO2e

0.3

0.3

0.4

0.7

0.6

 

CCE-4

–

305-2

Rest of the world

million tonnes CO2e

0.3

0.3

0.4

0.3

0.5

 

CCE-4

–

305-2

Scope 2 emissions by business (location-based method)

 

 

 

 

 

 

 

 

 

 

Upstream

million tonnes CO2e

0.6

1.1

1.2

1.4

1.4

 

CCE-4

–

305-2

Integrated Gas

million tonnes CO2e

2.6

2.7

2.4

2.3

2.0

 

CCE-4

–

305-2

Downstream

million tonnes CO2e

7.2

7.5

6.8

7.4

7.3

 

CCE-4

–

305-2

Other

million tonnes CO2e

0.2

0.2

0.2

0.2

0.2

 

CCE-4

–

305-2

Scope 2 emissions by country (location-based method)

 

 

 

 

 

 

 

 

 

 

USA

million tonnes CO2e

3.1

3.4

3.4

3.1

2.7

 

CCE-4

–

305-2

Netherlands

million tonnes CO2e

1.8

2.0

1.7

1.9

1.8

 

CCE-4

–

305-2

Canada

million tonnes CO2e

1.9

2.3

2.0

2.7

3.2

 

CCE-4

–

305-2

Australia

million tonnes CO2e

2.6

2.6

2.4

2.3

1.9

 

CCE-4

–

305-2

Singapore

million tonnes CO2e

0.5

0.5

0.5

0.6

0.6

 

CCE-4

–

305-2

Germany

million tonnes CO2e

0.3

0.4

0.3

0.4

0.3

 

CCE-4

–

305-2

Rest of the world

million tonnes CO2e

0.4

0.4

0.4

0.3

0.5

 

CCE-4

–

305-2
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Energy use (operational control)

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Total energy use

million MWh

240

264

268

269

266

 

CCE-6

–

302-1

Own energy generated

million MWh

219

236

240

241

238

 

CCE-6

–

302-1

Imported electricity

million MWh

22

27

26

26

23

 

CCE-6

–

302-1

Imported steam and heat

million MWh

17

17

15

17

20

 

CCE-6

–

302-1

Exported electricity

million MWh

12

10

10

10

8

 

CCE-6

–

302-1

Exported steam and heat

million MWh

5

6

3

5

7

 

CCE-6

–

302-1

Consumption of energy from renewable sources

million MWh

 

 

 

 

 

 

 

 

 

Renewable sources - onsite energy generation consumed

million MWh

0.01

n/c

n/c

n/c

n/c

 

CCE-6

–

302-1

Renewable sources - purchased electricity

million MWh

1.8

1.5

0.03

0.03

0.03

 

CCE-6

–

302-1

Renewable sources - purchased steam

million MWh

0.0

n/c

n/c

n/c

n/c

 

CCE-6

–

302-1

Renewable sources - electricity exported to grid

million MWh

0.4

0.4

n/c

n/c

n/c

 

CCE-6

–

302-1

Energy intensity

 

 

 

 

 

 

 

 

 

 

Upstream excl. oil sands, LNG and GTL

GJ/ tonne production

1.14

1.07

1.06

1.05

1.02

 

CCE-6

–

302-1

Refineries: Refinery Energy Index [A]

Index

96.1

94.4

94.3

94.8

95.4

 

CCE-6

–

302-1

Chemical plants: chemicals energy intensity

GJ/ tonne production

18.7

19.7

18.3

17.6

18.9

 

CCE-6

–

302-1

n/c - not collected

[A]

Data are indexed to 2002, based on Solomon Associates Energy Intensity Index methodology.
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Air emissions

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Acid gases and VOCs

 

 

 

 

 

 

 

 

 

 

Sulphur oxides (SOx)

Thousand tonnes

36

65

74

81

83

 

ENV-5

EM-EP-120a.1

305-7

Nitrogen oxides (NOx)

Thousand tonnes

118

108

111

107

113

 

ENV-5

EM-EP-120a.1

305-7

Volatile organic compounds (VOCs)

Thousand tonnes

47

55

59

95

153

 

ENV-5

EM-EP-120a.1

305-7

Ozone-depleting emissions

 

 

 

 

 

 

 

 

 

 

CFCs/halons/trichloroethane

Tonnes

0.0

0.0

0.0

0.0

0.0

 

ENV-5

–

305-6

Hydrochlorofluorocarbons (HCFCs)

Tonnes

6

8

9

7

8

 

ENV-5

–

305-6
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Spills

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Spills [A] [B]

 

 

 

 

 

 

 

 

 

 

Sabotage spills – volume [C]

Thousand tonnes

1.4

2.3

1.8

1.4

4.0

 

ENV-6

EM-EP-160a.2

306-3

Sabotage spills – number

Number

122

156

109

62

49

 

ENV-6

EM-EP-160a.2

306-3

Operational spills - volume

Thousand tonnes

0.4

0.2

0.9

0.4

0.8

 

ENV-6

EM-EP-160a.2

306-3

Nigeria [D]

Thousand tonnes

0.02

0.03

0.4

0.1

0.3

 

ENV-6

EM-EP-160a.2

306-3

Rest of the world

Thousand tonnes

0.4

0.2

0.5

0.3

0.5

 

ENV-6

EM-EP-160a.2

306-3

Operational spills – number

Number

69

67

93

102

69

 

ENV-6

EM-EP-160a.2

306-3

Nigeria [E]

Number

11

7

15

10

8

 

ENV-6

EM-EP-160a.2

306-3

Rest of the world

Number

58

60

78

92

61

 

ENV-6

EM-EP-160a.2

306-3

Hurricane spills – volume [F]

Thousand tonnes

0.0

0.0

0.0

0.3

0.0

 

ENV-6

EM-EP-160a.2

306-3

[A]

All spill volumes and numbers are for hydrocarbon spills of more than 100 kilograms. We have updated some of our historical figures following a review of the data.

[B]

As of the end of March 2021, there were 2 spills under investigation in Nigeria that may result in adjustments.

[C]

All sabotage- and theft-related spills have occurred in Nigeria except in 2016 (0.001 thousand tonnes).

[D]

Nigeria includes SPDC onshore operations and SNEPCo offshore operations.

[E]

Nigeria includes SPDC onshore operations (11 operational spills in 2020) and SNEPCo offshore operations (zero operational spills in 2020).

[F]

2017 data reflect four spills caused by Hurricane Harvey in the USA.
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Water use and discharge

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Water use and discharge [A] [B]

 

 

 

 

 

 

 

 

 

 

Fresh water withdrawn

Million cubic metres

171

192

199

204

198

 

ENV-1

EM-EP-140a.1

303-3

Fresh water consumed

Million cubic metres

127

145

147

154

154

 

ENV-1

EM-EP-140a.1

303-5

Fresh water returned [B]

Million cubic metres

45

46

53

51

44

 

ENV-1

EM-EP-140a.1

303-3

Fresh water withdrawn by business

 

 

 

 

 

 

 

 

 

 

Upstream

Million cubic metres

6

8

11

11

10

 

ENV-1

EM-EP-140a.1

303-3

Integrated Gas

Million cubic metres

3

4

4

6

3

 

ENV-1

EM-EP-140a.1

303-3

Downstream

Million cubic metres

159

177

182

185

183

 

ENV-1

EM-EP-140a.1

303-3

Other

Million cubic metres

3

3

3

2

2

 

ENV-1

EM-EP-140a.1

303-3

Fresh water withdrawn by country

 

 

 

 

 

 

 

 

 

 

USA

Million cubic metres

92

108

109

98

81

 

ENV-1

EM-EP-140a.1

303-3

Canada

Million cubic metres

21

23

24

37

57

 

ENV-1

EM-EP-140a.1

303-3

Singapore

Million cubic metres

19

22

22

23

15

 

ENV-1

EM-EP-140a.1

303-3

Netherlands

Million cubic metres

16

17

16

16

16

 

ENV-1

EM-EP-140a.1

303-3

Germany

Million cubic metres

13

12

14

14

13

 

ENV-1

EM-EP-140a.1

303-3

Rest of the world

Million cubic metres

10

11

15

16

16

 

ENV-1

EM-EP-140a.1

303-3

Fresh water withdrawn by source

 

 

 

 

 

 

 

 

 

 

Surface

Million cubic metres

94

98

102

100

92

 

ENV-1

EM-EP-140a.1

303-3

Ground

Million cubic metres

18

18

21

24

29

 

ENV-1

EM-EP-140a.1

303-3

Public utilities [C]

Million cubic metres

60

76

77

79

71

 

ENV-1

EM-EP-140a.1

303-3

Other [E]

Million cubic metres

0

0

0

2

7

 

ENV-1

EM-EP-140a.1

303-3

Produced water disposed

Million cubic metres

88

92

96

100

99

 

ENV-1

EM-EP-140a.2

–

Produced water reinjected

Million cubic metres

21

21

22

26

23

 

ENV-1

EM-EP-140a.2

–

Produced water discharged

Million cubic metres

51

51

49

54

55

 

ENV-1

EM-EP-140a.2

–

Produced water exported for disposal or reuse

Million cubic metres

16

19

25

20

21

 

ENV-1

EM-EP-140a.2

–

Oil in effluents to surface environment

Thousand tonnes

1.4

1.3

1.4

1.2

1.0

 

ENV-2

EM-EP-140a.2

–

Oil in produced water

Thousand tonnes

0.9

0.9

0.9

0.9

0.8

 

ENV-2

EM-EP-140a.2

–

[A]

Fresh water figures do not include once-through cooling water.

[B]

We have updated some of our historical figures following a review of the data.

[C]

Defined as fresh water returned back to a freshwater source.

[D]

Includes imported steam.

[E]

Includes harvested rainwater and surface run-off collected for usage.
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Waste management

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Waste

 

 

 

 

 

 

 

 

 

 

Total waste disposed

Thousand tonnes

2,020

2,113

1,999

2,020

2,148

 

ENV-7

–

306-3

Hazardous waste disposed

Thousand tonnes

555

698

592

638

658

 

ENV-7

–

306-3

Non-hazardous waste disposed

Thousand tonnes

1,465

1,414

1,407

1,382

1,491

 

ENV-7

–

306-3

Waste beneficially reused, recycled or recovered [A]

Thousand tonnes

465

441

419

533

653

 

ENV-7

–

306-4

[A]

Not included in total waste disposed.
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Social

 

 

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

 

Gender diversity [A]

 

 

 

 

 

 

 

 

 

 

In supervisory/professional positions (% women)

33.1

30.8

29.9

29.1

28.0

 

SOC-5

–

405-1

 

In management positions (% women)

25.5

24.5

23.7

22.3

21.0

 

SOC-5

–

405-1

 

In senior leadership positions (% women)

27.8

26.4

24.0

22.2

20.0

 

SOC-5

–

405-1

Staff forums and grievance procedures

 

 

 

 

 

 

 

 

 

 

% countries with staff access to staff forum, grievance procedure or other support system

100

100

100

100

100

 

SOC-12

EM-EP-210a.3.

103-2

Child labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

 

SOC-4

EM-EP-210a.3.

408-1

 

Contractors and suppliers

100

100

100

100

100

 

SOC-4

EM-EP-210a.3.

408-1

Forced labour (% countries with procedures in place)

 

 

 

 

 

 

 

 

 

 

Own operations

100

100

100

100

100

 

SOC-2

EM-EP-210a.3

409-1

 

Contractors and suppliers

100

100

100

100

100

 

SOC-2

EM-EP-210a.3

409-1

 

Integrity

 

 

 

 

 

 

 

 

 

 

Code of Conduct violations [B]

216

263

370

261

341

 

GOV-1

EM-EP-540a.2

102-17

Contracting and procurement

 

 

 

 

 

 

 

 

 

 

Estimated expenditure on goods and services in lower-income countries ($ billion) [C] [D]

4.5

5.7

4.1

4.9

4.4

 

SOC-14

–

204-1

 

Social investment [E]

 

 

 

 

 

 

 

 

 

Estimated voluntary social investment (equity share) ($ million)

156

116

113

111

103

 

SOC-13

–

203-1

Estimated social investment spend (equity share) in lower-income countries ($ million) [F]

87

84

102

107

96

 

SOC-13

–

203-1

[A]

Diversity data obtained from our human resources system.

[B]

Code of Conduct violations represent the number of reported incidents in the Shell Global Helpline (excluding queries or customer service queries) that have been investigated and closed during the relevant period and where the allegation was found to be (at least partially) true.

[C]

Estimated expenditure in countries where gross domestic product amounts to less than $15,000 per year per person (source: UNDP Human Development Index 2019).

[D]

From 2013 onwards, this figure only includes the amount spent on goods and services by Shell Group companies.

[E]

Social investment spending varies from year to year depending on business climate, locations and types of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees or donations of equipment.

[F]

Estimated voluntary social investment spending in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2019).

Social investment and contracting and procurement data collected via our financial system since 2007.

Data obtained from an internal survey completed by the senior Shell representative in each country.

n/c = not calculated
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Safety [A]

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Fatalities [B]

Number

0

7

2

2

3

 

SHS-3

EM-EP-320a.1

403-9

Employees

Number

0

3

0

0

0

 

SHS-3

EM-EP-320a.1

403-9

Contractors

Number

0

4

2

2

3

 

SHS-3

EM-EP-320a.1

403-9

Fatal accident rate [C]

Number per 100 million hours

0.0

1.4

0.4

0.4

0.5

 

SHS-3

EM-EP-320a.1

403-9

Employees

Number per 100 million hours

0.0

1.6

0.0

0.0

0.0

 

SHS-3

EM-EP-320a.1

403-9

Contractors

Number per 100 million hours

0.0

1.2

0.6

0.6

0.8

 

SHS-3

EM-EP-320a.1

403-9

Total recordable case frequency (TRCF)

Number per million hours

0.7

0.9

0.9

0.8

1.0

 

SHS-3

EM-EP-320a.1

403-9

Employees

Number per million hours

0.3

0.6

0.7

0.6

0.7

 

SHS-3

EM-EP-320a.1

403-9

Contractors

Number per million hours

0.9

1.1

1.0

0.9

1.2

 

SHS-3

EM-EP-320a.1

403-9

Lost time injury frequency (LTIF)

Number per million hours

0.2

0.3

0.3

0.2

0.3

 

SHS-3

EM-EP-320a.1

403-9

Employees

Number per million hours

0.2

0.3

0.2

0.2

0.2

 

SHS-3

EM-EP-320a.1

403-9

Contractors

Number per million hours

0.3

0.3

0.3

0.2

0.3

 

SHS-3

EM-EP-320a.1

403-9

Road transport safety performance

 

 

 

 

 

 

 

SHS-4

 

 

Severe motor vehicle incident frequency rate [D]

Number of severe motor vehicle incidents per 100 million kilometres driven

2.1

3.5

3.1

2.5

2.8

 

SHS-4

–

–

Number of road-transport-related fatalities (employees and contractors)

Number

0

2

0

1

1

 

SHS-4

–

–

Operational process safety events [E]

Number

103

130

121

166

151

 

SHS-6

EM-EP-540a.1

–

Tier 1

Number

34

41

35

49

41

 

SHS-6

EM-EP-540a.1

–

Tier 2

Number

69

89

86

117

110

 

SHS-6

EM-EP-540a.1

–

[A]

In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2.

[B]

Includes fatal occupational injuries and illnesses except for those related to COVID-19. There were 2 COVID-19-related occupational illnesses in 2020 that resulted in death (0 employees, 2 contractors)

[C]

We have updated some of our historical figures following a review of the data.

[D]

Severe motor vehicle incident is defined as a motor vehicle incident resulting in a fatality, serious injury or a rollover of a vehicle.

[E]

Process safety events classified according to guidance from the IOGP and API. In 2020, there was one Tier 1 sabotage-related event. The classification of sabotage-related process safety events is made on the best endeavours basis.
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Health

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Total recordable occupational illness frequency (TROIF) (employees only) [A]

Number per million hours

0.2

0.5

0.4

0.3

0.4

 

SHS-3

EM-EP-320a.1

403-10

[A]

Does not include COVID-19-related occupational illnesses. There were 79 COVID-19-related employee occupational illnesses in 2020.
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Security [A]

 

Unit

2020

2019

2018

2017

2016

 

IPIECA

SASB

GRI

Using armed security

% of countries

14

20

21

14

17

 

SHS-7

–

–

Using armed company security

% of countries

1

1

3

1

1

 

SHS-7

–

–

Using armed contractor security

% of countries

8

11

10

3

7

 

SHS-7

–

–

[A]

Data obtained from an internal survey completed by the senior Shell representative in each country.
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