Skip to main content

Worker welfare

Our approach is informed by the 10 Building Responsibly Worker Welfare Principles. We also work with our partners and industry peers to include worker welfare in industry standards, guidance and best practice. This helps raise expectations and levels of consistency across the industry.

In 2022, we continued to take steps to improve our approach to worker welfare. We co-created a worker welfare workstream within the Ipieca supply chain working group to improve worker welfare in our industry. Our senior leadership conducted site visits in multiple countries to encourage workers to speak freely and to provide remedies and create a culture of trust and care. In Malaysia, for example, we visited 17 onshore and offshore sites in 2022 and conducted an anonymous survey of how our logistics and supply crews experience their working conditions. We received more than 300 responses. This resulted, among other things, in improved living quarters for a shipping crew by the vessel operator.

We also continued to work actively with our non-operated ventures and contractors to help improve worker welfare and labour rights across the energy industry. In China, for instance, the fabrication yard constructing production modules for LNG Canada (Shell interest 40%) achieved 20 million working hours without safety incident. The contractor worked with Shell to adopt the Building Responsibly principles, which has made a difference in worker well-being.

Our efforts to improve worker welfare are under continuous development. We know that as we drive for higher standards and consistency, we may identify situations where our expectations are not met. Our aim is to be transparent about our progress as well as the challenges we face in our operations and supply chain.

Read more about worker welfare at

liquefied natural gas
View complete glossary