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Unit

2022

2021

2020

2019

2018

Greenhouse gas (GHG) emissions

Scope 1 [A]

Million tonnes CO₂e

Scope 2 [B]

Million tonnes CO₂e

Net carbon intensity

Net carbon intensity [C]

gCO₂e/MJ

Direct GHG emissions (Scope 1)

Carbon dioxide (CO₂)

Million tonnes

Methane (CH₄)

Thousand tonnes

Nitrous oxide (N₂O)

Thousand tonnes

Hydrofluorocarbons (HFCs)

Tonnes

Upstream flaring [D]

GHG emissions from flaring

Million tonnes CO₂e

3.0

4.5

3.8

5.9

5.2

Total hydrocarbons flared

Million tonnes

0.8

1.3

1.1

1.8

1.5

Nigeria

Million tonnes

0.4

0.8

0.6

0.7

0.6

Rest of the world

Million tonnes

0.4

0.4

0.5

1.2

1.0

Energy intensity [E]

Upstream excl. oil sands, LNG and GTL

GJ/ tonne production

1.19

1.14

1.15

1.07

1.06

Refineries: Refinery Energy Index [F]

Index

95.6

96.9

96.1

94.2

94.3

Chemical plants: chemicals energy intensity

GJ/ tonne production

19.3

18.1

18.7

19.4

18.3

Acid gases and VOCs

Sulphur oxides (SOx)

Thousand tonnes

Nitrogen oxides (NOx)

Thousand tonnes

105

118

108

111

Volatile organic compounds (VOCs)

Thousand tonnes

Ozone-depleting emissions

CFCs/halons/trichloroethane

Tonnes

0.0

0.0

Hydrochlorofluorocarbons (HCFCs)

Tonnes

Spills – number [G]

Sabotage spills [H]

Number

106

122

156

109

Operational spills – total

Number

Nigeria [I] [J]

Number

Rest of the world

Number

Hurricane spills [L]

Number

Spills – volume [G]

Sabotage spills [H]

Thousand tonnes

0.6

3.3

1.5

2.3

1.8

Operational spills - total [K]

Thousand tonnes

0.06

0.05

0.4

0.2

0.9

Nigeria [I]

Thousand tonnes

0.01

0.03

0.4

Rest of the world

Thousand tonnes

0.06

0.02

0.4

0.2

0.5

Hurricane spills [L]

Thousand tonnes

0.00

0.03

0.0

Oil in effluents to surface environment

Oil in effluents to surface environment

Thousand tonnes

0.9

1.0

1.4

1.3

1.4

Water use and discharge [M]

Fresh water withdrawn

Million cubic metres

156

166

171

192

199

Fresh water consumed

Million cubic metres

111

122

127

145

147

Waste

Total waste disposed

Thousand tonnes

1,982

1,993

2,049

2,113

1,999

Hazardous waste disposed

Thousand tonnes

868

1,025

558

698

592

Non-hazardous waste disposed

Thousand tonnes

1,114

969

1,491

1,414

1,407

[A]	Greenhouse gas emissions (GHG) comprise carbon dioxide, methane, nitrous oxide, hydrofluorocarbons, perfluorocarbons, sulphur hexafluoride and nitrogen trifluoride. The data are calculated using locally regulated methods where they exist. Where there is no locally regulated method, the data are calculated using the 2009 API Compendium, which is the recognised industry standard under the GHG Protocol Corporate Accounting and Reporting Standard. There are inherent limitations to the accuracy of such data. Oil and gas industry guidelines (Ipieca/API/IOGP) indicate that several sources of uncertainty can contribute to the overall uncertainty of a corporate emissions inventory. We have estimated the overall uncertainty for our direct GHG emissions to be around 3% for 2022. GHG emissions were calculated using global warming potential (GWP) factors from the IPCC’s Fourth Assessment Report. For comparison, our Scope 1 emissions would have been 51 million tonnes in 2022 if we were to use GWPs from IPCC's Fifth Assessment Report. GHG emissions in this table do not include carbon credits.
[B]	We estimated the uncertainty of our 2022 Scope 2 GHG emissions to be around 7% for the market-based method and 6% for the location-based method.
[C]	The net carbon intensity calculation uses Shell’s energy product sales volume data, as disclosed in the Annual Report and Sustainability Report. This excludes certain contracts held for trading purposes and is reported net rather than gross. Business-specific methodologies for net volumes have been applied to oil products, pipeline gas and power. Paper trades that do not result in physical product delivery are excluded. Retail sales volumes from markets where Shell operates under trademark licensing agreements are also excluded from the scope of Shell’s net carbon intensity metric. Acquisitions and divestments are included in the actual performance tracking with the target and baseline year unchanged. Note that acquisitions and divestments could have a material impact on meeting the targets.
[D]	Includes Upstream and Integrated Gas businesses.
[E]	We have updated some of our historical figures following a review of the data.
[F]	Data are indexed to 2002, based on Solomon Associates Energy Intensity Index methodology.
[G]	All spill volumes and numbers are for hydrocarbon spills of more than 100 kilograms to the environment (land or water). We have updated some of our historical figures following a review of the data.
[H]	All sabotage- and theft-related spills in 2018-22 occurred in Nigeria.
[I]	Nigeria includes SPDC onshore operations and SNEPCo offshore operations.
[J]	Nigeria includes SPDC onshore operations (10 operational spills in 2022) and SNEPCo offshore operations (zero operational spills in 2022).
[K]	Split between Nigeria and the rest of the world may not add up to the total due to rounding.
[L]	This category reflects the spills caused by exceptional natural events, such as hurricanes and earthquakes. 2021 data reflect the impact of Hurricane Ida.
[M]	Fresh water figures do not include once-through cooling water. Breakdown may not add up to the total due to rounding.

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Unit

2022

2021

2020

2019

2018

Gender diversity [A]

In professional positions

% women

35.1

34.3

33.1

30.8

29.9

In management positions

% women

27.9

27.2

25.5

24.5

23.7

In senior leadership positions [B] (Ambition: 35% by 2025; 40% by 2030)

% women

30.4

29.5

27.8

26.4

24.0

Staff forums and grievance procedures

Countries with staff access to staff forum, grievance procedure or other support system

% countries

100

100

Procedures to prevent child labour [C]

Own operations

% countries with procedures in place

100

100

Contractors and suppliers

% countries with procedures in place

100

100

Procedures to prevent forced labour [C]

Own operations

% countries with procedures in place

100

100

Contractors and suppliers

% countries with procedures in place

100

100

Integrity

Code of Conduct violations [D] [E]

Number

183

181

216

263

370

Contracting and procurement

Estimated expenditure on goods and services in lower-income countries [F] [G]

$ billion

5.0

4.2

4.5

5.7

4.1

Social investment [H]

Estimated voluntary social investment (equity share) [I]

$ million

182

156

116

113

Estimated social investment spend (equity share) in lower-income countries [I] [J]

$ million

102

[A]	All metrics throughout this section exclude the employees in portfolio companies except for the percentage of employees by gender.
[B]	The total number of senior leadership positions may change from year to year, and our focus is on representation as a % of this total group. Senior leadership is a Shell measure based on salary group levels.
[C]	Data obtained from an internal survey completed by the senior Shell representative in each country.
[D]	Code of Conduct violations represent the number of reported incidents in the Shell Global Helpline (excluding queries or customer service queries) that have been investigated and closed during the relevant period and where the allegation was found to be (at least partially) true.
[E]	Data obtained from an internal survey completed by the senior Shell representative in each country.
[F]	Estimated expenditure in countries where gross national income amounts to less than $15,000 a year per person (source: UN Development Programme's Human Development Index 2021).
[G]	This figure only includes the amount spent on goods and services by Shell Group companies.
[H]	Social investment spending varies from year to year depending on business climate, locations and types of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees or donations of equipment. Social investment and contracting and procurement data collected via our financial system.
[I]	Social investment and contracting and procurement data collected via our financial system.
[J]	Estimated voluntary social investment spending in countries where gross national income amounts to less than $15,000 a year per person (source: UN Development Programme's Human Development Index 2021).

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Unit

2022

2021

2020

2019

2018

Fatalities [A] [B]

Employees

Number

Contractors

Number

Total number

Number

Fatal accident rate [A]

Employees

Number per 100 million hours

0.0

0.0

1.6

0.0

Contractors

Number per 100 million hours

0.7

2.9

0.0

1.2

0.6

Injuries [A]

Total recordable case frequency (TRCF)

Number per million hours

1.0

0.9

0.7

0.9

Lost time injury frequency (LTIF)

Number per million hours

0.4

0.3

0.2

0.3

Road transport safety performance [C]

Severe motor vehicle incident frequency rate [D]

Number of severe motor vehicle incidents per 100 million kilometres driven

3.1

1.7

2.1

3.5

3.1

Number of road-transport-related fatalities (employees and contractors)

Number

Operational process safety events [E] [F] [G]

Tier 1

Number

Tier 2

Number

Illnesses

Total recordable occupational illness frequency (TROIF) (employees only) [H]

Number per million hours

0.2

0.4

0.2

0.5

0.4

Security [I]

Using armed security

% of countries

Using armed company security

% of countries

Using armed contractor security

% of countries

[A]	In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2. We have updated some of our historical figures following a review of the data.
[B]	Includes fatal occupational injuries and illnesses except for those related to COVID-19. There were two COVID-19-related occupational illnesses in 2020 that resulted in death (0 employees, 2 contractors) and one COVID-19-related fatality in 2021 (0 employees, 1 contractor).
[C]	In line with industry standards, we distinguish three contract modes. Mode 1: contractor/supplier performs work under Shell’s HSSE Management System (HSSE MS); Mode 2: contractor/supplier performs work under its own HSSE MS, which is materially equivalent to Shell’s HSSE MS; Mode 3: contractor/supplier performs work under its own HSSE MS. Also in line with industry standards, we report on safety performance only for contract modes 1 and 2.
[D]	Severe motor vehicle incident is defined as a motor vehicle incident resulting in a fatality, serious injury or a rollover of a vehicle.
[E]	We have updated some of our historical figures following a review of the data.
[F]	Process safety events are classified according to guidance from the International Association of Oil & Gas Producers and the American Petroleum Institute.
[G]	In 2022, there were three Tier 1 sabotage-related events (not included in the above data). The classification of sabotage-related process safety events is made on the best-endeavours basis.
[H]	Does not include COVID-19-related occupational illnesses. There were 122 COVID-19-related employee occupational illnesses in 2022.
[I]	Data obtained from an internal survey completed by the senior Shell representative in each country.