Social performance data

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Social

2021

2020

2019

2018

2017

IPIECA

SASB

GRI

Our people

Employees (thousand)

–

102-7

Training days for employees and joint-venture partners (thousand)

271

234

373

315

425

SOC-7

–

Gender diversity [A]

Employees overall (% women)

SOC-5

–

405-1

Graduate hires (% women)

SOC-5

–

405-1

In supervisory/professional positions (% women)

34.3

33.1

30.8

29.9

29.1

SOC-5

–

405-1

In management positions (% women)

27.2

25.5

24.5

23.7

22.3

SOC-5

–

405-1

In senior leadership positions (% women)

29.5

27.8

26.4

24.0

22.2

SOC-5

–

405-1

Executive Committee (% women)

12.5

SOC-5

–

405-1

Board of Directors (% women)

SOC-5

–

405-1

Staff forums and grievance procedures

% countries with staff access to staff forum, grievance procedure or other support system

100

100

SOC-12

EM-EP-210a.3.

103-2

Child labour (% countries with procedures in place)

Own operations

100

100

SOC-4

EM-EP-210a.3.

408-1

Contractors and suppliers

100

100

SOC-4

EM-EP-210a.3.

408-1

Forced labour (% countries with procedures in place)

Own operations

100

100

SOC-2

EM-EP-210a.3

409-1

Contractors and suppliers

100

100

SOC-2

EM-EP-210a.3

409-1

Integrity

Code of Conduct violations [B]

181

216

263

370

261

GOV-1

EM-EP-540a.2

102-17

Contracting and procurement

Estimated expenditure on goods and services in lower-income countries ($ billion) [C] [D]

4.2

4.5

5.7

4.1

4.9

SOC-14

–

204-1

Social investment [E]

Estimated voluntary social investment (equity share) ($ million)

156

116

113

111

SOC-13

–

203-1

Estimated social investment spend (equity share) in lower-income countries ($ million) [F]

102

107

SOC-13

–

203-1

Tax and other payments to governments

Total taxes paid and collected ($ billion)

58.7

47.3

61.3

64.1

59.1

GOV-4

–

Corporate income taxes

6.0

3.4

7.8

10.1

6.3

GOV-4

–

Royalties

6.6

3.5

5.9

5.8

3.7

GOV-4

–

Excise duties, sales taxes and similar levies

46.1

40.4

47.6

48.2

49.1

GOV-4

–

Total other payments to governments ($ billion)

12.8

8.2

12.5

17.9

14.1

GOV-4

–

Production entitlements

10.5

10.3

14.3

13.6

GOV-4

–

Bonuses

0.15

0.02

0.3

0.9

0.1

GOV-4

–

Fees

2.1

1.2

1.9

2.7

0.3

GOV-4

–

[A]	Diversity data obtained from our human resources system.
[B]	Code of Conduct violations represent the number of reported incidents in the Shell Global Helpline (excluding queries or customer service queries) that have been investigated and closed during the relevant period and where the allegation was found to be (at least partially) true.
[C]	Estimated expenditure in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2019).
[D]	This figure only includes the amount spent on goods and services by Shell Group companies.
[E]	Social investment spending varies from year to year depending on business climate, locations and types of activities under way. This is voluntary social investment and does not include social investments made through contractual agreements with host governments, voluntary work by Shell employees or donations of equipment.
[F]	Estimated voluntary social investment spending in countries where gross domestic product amounts to less than $15,000 a year per person (source: UNDP Human Development Index 2019).
	Social investment and contracting and procurement data collected via our financial system.
	Data obtained from an internal survey completed by the senior Shell representative in each country.

Social performance data

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